We value your privacy and are committed to protecting your personal data. This policy explains how SmartGare collects, uses, and safeguards your information.
1. Information We Collect
- Account Information: Email, username, and password when you create or log into an account.
- Location Data: Your device geolocation to detect your current city and suggest nearby departure stations.
- Transaction Data: Ticket purchase details such as routes, prices, and payment confirmations (payments processed by secure third-party providers).
- Device Information: Technical details (device model, OS, app version) used to improve stability and performance.
2. How We Use Your Information
- Provide and improve ticket reservation and selling services.
- Detect your location to suggest departure and arrival cities.
- Process payments securely and confirm ticket reservations.
- Send updates about tickets, cancellations, or support messages.
- Ensure app security and proper functioning.
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share limited data only in these cases:
- Service Providers: Payment processors, hosting providers, and analytics services that support app operations—bound by confidentiality and data protection obligations.
- Legal Requirements: When required by law, regulation, or court order.
4. Location Data
Your location is used to detect your current city and suggest departure stations. SmartGare does not store or track your real-time location history after the session ends.
5. Data Security
We implement technical and organizational measures, including encryption and secure connections, to protect your data from unauthorized access, misuse, or loss.
6. Data Retention
- Account and ticketing information is retained as long as your account is active or as required by law.
- You may request deletion of your data by contacting us via the email below.
7. Your Rights
- Access, update, or delete your personal data.
- Withdraw consent for location access at any time via device settings.
- Contact us for privacy‑related questions or requests.
8. Children's Privacy
SmartGare is not directed to children under 13. We do not knowingly collect personal information from minors.